Terms & Conditions

Governing the use of Digital Bridge Apps SaaS, WhatsApp Cloud API services, and digital solutions.

Last Updated: March 26, 2026

1. Introduction

These Terms & Conditions (“Terms”) govern your access to and use of the services provided by Digital Bridge Apps (“Company”, “we”, “us”, or “our”).

By accessing or using our websites, applications, APIs, or services, you confirm that you have read, understood, and agreed to be bound by these Terms.

2. Company Information
3. Services

Digital Bridge Apps provides cloud-based software and APIs, including but not limited to:

  • WhatsApp Business Cloud API SaaS solutions
  • Message notifications, broadcasts, and automation
  • Chatbot builders and conversational workflows
  • Digital marketing and customer engagement services
  • Web, mobile, and system integrations
4. Eligibility

You must be at least 18 years old and have the legal authority to bind a business or organization in order to use our services.

5. Account Registration
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You must provide accurate and up-to-date information.
  • You are responsible for all activities conducted under your account.
  • You must notify us immediately of any unauthorized access or security breach.
6. WhatsApp & Meta Platform Compliance

Our platform integrates with the WhatsApp Business Platform (Cloud API). By using our services, you agree to comply with:

  • WhatsApp Business Messaging Policies
  • Meta Platform Terms and Policies
  • Applicable local and international laws
Customer Responsibility
Customers are solely responsible for obtaining lawful consent and opt-in from end-users, managing message templates, and ensuring message content complies with WhatsApp policies.
7. Acceptable Use Policy

You agree not to use the services to:

  • Send spam, unsolicited, or deceptive messages
  • Violate privacy, data protection, or consumer laws
  • Transmit unlawful, abusive, or harmful content
  • Impersonate any individual or organization
  • Interfere with system security or performance
8. Subscriptions, Billing & Payments
  • Services may be provided on a subscription or usage-based model.
  • Fees are billed in advance unless stated otherwise.
  • Payments are processed via third-party payment providers.
  • Failure to pay may result in service suspension or termination.
9. Intellectual Property

All software, source code, documentation, designs, trademarks, and content provided by Digital Bridge Apps remain our exclusive intellectual property. No rights are granted except as expressly stated in these Terms.

10. Data Protection & Privacy

Our data processing practices are governed by our Privacy Policy, which forms an integral part of these Terms.

11. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted or error-free service. Maintenance, updates, or third-party dependencies may result in temporary interruptions.

12. Suspension & Termination
  • We may suspend or terminate access for violation of these Terms.
  • We may suspend services to comply with legal or regulatory obligations.
  • Upon termination, access to services and data may be restricted or removed.
13. Disclaimer of Warranties

Services are provided “as is” and “as available” without warranties of any kind, whether express or implied.

14. Limitation of Liability

To the maximum extent permitted by law, Digital Bridge Apps shall not be liable for indirect, incidental, consequential, or special damages arising from use of the services.

15. Indemnification

You agree to indemnify and hold harmless Digital Bridge Apps from claims, damages, liabilities, and expenses arising from your use of the services or violation of these Terms.

16. Changes to These Terms

We may update these Terms at any time. Continued use of the services after updates constitutes acceptance of the revised Terms.

17. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates (UAE).