Industries we serve

WhatsApp business solutions for the way your team works

Answer everyday questions, organize customer conversations and send updates that fit the moment. Discover how Bridgo's AI agents, chatbots, shared inbox, contact segments and integrations support your industry.

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Find your business use case

Start with Bridgo's conversation tools, then connect the systems that run your business. Booking, CRM, payment and service-management workflows need a configured integration with your existing platform. Store capabilities depend on the selected connector and your plan.

Real Estate

Turn property enquiries into informed conversations

Help buyers and tenants explain what they need, discover relevant property information and continue with the right agent.

Real Estate customer communication with Bridgo

Answer property questions

Use AI agents grounded in your property documents to explain listing details and viewing procedures. Your team maintains the source information and handles questions that need confirmation.

Explore AI agents

Build audiences around buyer interests

Combine labels and recent inbound activity with AI-collected location or preference text. Preview the matching contacts before selecting an Active segment for a property broadcast.

Explore contact segments

Coordinate viewings with your team

Collect viewing requests in a chatbot and hand the conversation to an agent. Connect your booking tool through Zapier or an API workflow to send confirmations after a booking is recorded.

Explore Zapier

E-Commerce & Retail

Connect store activity with customer communication

Keep shoppers informed from order placement to post-purchase support using the integration that matches your store.

E-Commerce & Retail customer communication with Bridgo

Respond to WooCommerce order events

Map order creation, payment and order status changes to transactional WhatsApp messages. Configure abandoned-cart follow-up where the required opt-in has been captured.

Explore WooCommerce

Give Shopify conversations store context

Let authorized agents and AI agents use current Shopify order, product and inventory information. Configure event-based messages and eligible abandoned-checkout recovery through the Shopify integration.

Explore Shopify

Plan relevant retail broadcasts

Create audiences using labels, language, engagement or AI-collected preferences, then preview eligibility for your campaign. Customer and order conditions for commerce automations are configured in the store integration.

Explore contact segments

Education

Guide enquiries from first question to enrolment

Help applicants, students and parents find clear information and reach the admissions or administration team.

Education customer communication with Bridgo

Answer admissions and course FAQs

Ground an AI agent in your prospectus, admissions instructions and published policies. Use human handover for individual applications or questions outside the available information.

Explore AI agents

Reach the relevant cohort

Use labels, groups and language to build audiences for open days, course announcements or campus updates. Static segments suit a selected invitation list; dynamic rules suit reusable audience criteria.

Explore contact segments

Connect application and reminder updates

Have your admissions or student system trigger configured template messages through the Bridgo API. Application status, class schedules and fee links come from the connected system.

Explore Bridgo API

Healthcare

Make appointment communication easier for patients and staff

Support administrative conversations about clinic hours, services and appointment arrangements.

Healthcare customer communication with Bridgo

Handle routine administrative questions

Use AI agents or chatbot paths for opening hours, location and published service information. Hand individual requests to the clinic team through the shared inbox.

Explore AI agents

Send updates from your appointment system

Connect your booking system to the Bridgo API to trigger confirmations or reminders with the relevant appointment details. Booking availability and appointment changes remain in that system.

Explore Bridgo API

Keep reception conversations organized

Assign conversations, review customer context and manage active or closed enquiries in the agent inbox. Staff can follow up on appointment requests without searching through separate chats.

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Government & Public Services

Help residents find the next step in a service request

Make published service information easier to access and connect enquiries with the appropriate team.

Government & Public Services customer communication with Bridgo

Explain published procedures

Ground AI answers in approved service guides and document checklists. Use chatbot choices to guide residents toward the relevant information and hand over questions that need staff review.

Explore chatbot workflows

Connect service status notifications

Configure your service platform to call the Bridgo API when an application changes status or a renewal reminder is due. The source platform supplies the status, dates and reference details.

Explore Bridgo API

Target relevant service announcements

Build segments from service labels, groups and contact language. Preview recipients for scheduled public-service updates and let staff manage incoming questions in the shared inbox.

Explore contact segments

Facility Management

Keep tenants informed as your team handles service requests

Bring issue reports, team conversations and maintenance updates into a connected communication process.

Facility Management customer communication with Bridgo

Capture maintenance enquiries

Guide tenants through a chatbot to collect the issue description and location. Receive supporting images in the inbox and hand the conversation to the responsible service team.

Explore chatbot workflows

Connect your maintenance platform

Use a configured Zapier workflow or API integration to link communication with your service system. Work orders, technician scheduling and job status are managed by that connected platform.

Explore Zapier

Notify the affected audience

Use building labels, groups or a curated static segment for planned maintenance notices. Preview the audience and schedule a broadcast, then handle tenant replies in the agent inbox.

Explore contact segments

Restaurants

Make guest enquiries and follow-up easier to manage

Answer everyday questions, coordinate reservation requests and keep relevant offers in front of your audience.

Restaurants customer communication with Bridgo

Share menus and answer common questions

Use chatbot messages to share menu links or documents, and AI agents for information grounded in your published content. Hand requests that need confirmation to your staff.

Explore auto replies

Coordinate reservation and order messages

Capture a guest request in chat and let staff confirm it. Connect your reservation or ordering platform to trigger confirmations and status messages through the Bridgo API.

Explore Bridgo API

Invite customers to relevant offers

Build audiences using labels, language or saved preference text collected by your AI agent. Use a static segment for a selected event invitation and review broadcast eligibility before sending.

Explore contact segments

Travel & Hospitality

Support guests before arrival and throughout their stay

Combine useful destination or property information with team assistance and updates from your booking tools.

Travel & Hospitality customer communication with Bridgo

Answer questions from your guest information

Ground AI responses in your check-in instructions, property guides and published policies. Hand requests requiring a booking change or personal confirmation to a team member.

Explore AI agents

Send booking and itinerary updates

Connect your booking or travel system to trigger WhatsApp templates for confirmations, planned reminders or itinerary changes. The connected system supplies the booking details and timing.

Explore Bridgo API

Coordinate service and relevant outreach

Use the shared inbox for arrival or pickup enquiries. Create segments from guest labels, language and AI-collected preferences for relevant announcements or offers.

Explore the agent inbox

Choose one customer journey to improve first

Start with a common enquiry, a recurring update or an audience you want to reach. Configure your content and handover rules, preview your segment, or connect the source system that should trigger a message.

For broadcasts, matching a segment does not guarantee delivery: subscription, blocking, recipient validity and applicable limits determine eligibility. Scheduled audiences can be frozen at submission or recalculated at execution.